AIRS Accreditation Information
The Alliance of Information and Referral Systems (AIRS) is the professional membership association for community Information and Referral (I&R) serving the nonprofit and government sectors. AIRS is the driving force behind the delivery of quality I&R services and the sole source for standards, program accreditation and practitioner certification for the I&R sector.
AIRS Accreditation Program is the only credential specifically geared for the I&R sector. It measures a program's compliance with expected practices within the field as defined by the AIRS Standards and Quality Indicators for Professional Information and Referral.
AIRS accreditation and re-accreditation has five core elements, which are:
- 1) A consultative review of overall policies, processes, and procedures
- 2) An online community survey of organizations within their resource database
- 3) An online resource database review
- 4) A secret shopper testing of the direct client service
- 5) An onsite review
The Franklin County Office on Aging received its AIRS accreditation in August 2022. The accreditation is valid for a five-year period and will be up for re-accreditation in 2027. As an AIRS Accreditation agency, the agency provided:
- Objective evidence of achievement in the areas of service delivery, resource database, cooperative relationships, disaster preparedness, and organizational effectiveness
- Demonstrated commitment from leadership to meeting the highest standards in the field
- Enhanced credibility in the eyes of the public and stakeholders
- A stronger position in a competitive field
- Expanded access to new markets, government funding and foundation grants
- Improved protection against legal challenges
- Recognition by peers in the I&R sector
To learn more about AIRS Accreditation, click here.