Purpose

The Office on Aging provides centralized access to diverse programs and individualized services for older adults, dependent adults, and their families so they can preserve their independence.

Programs

Community Support, Outreach and Specialized Services

Program Purpose
The purpose of the Community Support, Outreach and Specialized Services program is to provide specialized services to older adults so they can improve their ability to live and function in the community.

Program Services
Prescriptions, food, health clinic services, utility and other subsidies, health screenings, employment services, legal aid services, household budget management assistance, volunteer services, support services, caregiver consultation & other services, senior fitness centers, respiratory services, deaf/blind specialized services, hearing/screening/aids, refugee support services, communication interpretative services, intergenerational services

Customer Service Management

Program Purpose
The purpose of the Customer Services Management program is to provide individualized customer services to older adults and their families so they can access a trained professional who can address their unmet needs.

Program Services
Crisis intervention, information and referral, informal support counseling, advocacy, client/family in-home assessments, monitoring services and customer status, dispute/complaint resolution, caregiver consultation and other services (related to caregiver support), and Housing Assistance.

Home and Community Based Care

Program Purpose
The purpose of the Home and Community Based Care program is to provide needed services to older adult Franklin County residents and their families, so they can preserve their independence and experience an improved quality of life.

Program Services
Home-delivered meals, emergency response systems, medical transportation, adult day health, personal care assistance, homemaking, respite, health maintenance supplies/equipment (incontinence supplies, consumable medical/dental supplies, nutritional, and durable medical equipment)

Protective Interventions

Program Purpose
The purpose of the Protective Interventions Program is to provide investigations, guardianships, protective court orders and other assistance to abused, neglected and exploited adults so they can be protected from individuals or environments that endanger their physical or emotional well-being.

Program Services
Adult Protective Services investigations, service coordination, advocacy, in-home assessments, nursing home placements, guardianships, conservatorships, short-term placements, and protective court orders

Public Information

Program Purpose
The purpose of the Public Information program is to provide information, education, health screenings, and consultation services to older adults and their families so they can gain knowledge about access to resources and services.

Program Services
Conferences and trainings, professional support services (for hospitals and nursing homes), educational services, website, speaking engagements, presentations, information handbooks and other publications, media relations, health fairs, para-professional support services, vision fair, grief teleconference.

Safe Housing

Program Purpose
The purpose of the Safe Housing Program is to provide home modifications/repairs, safety products and assistance to eligible Franklin County residents so they can live in their homes free of barriers and unsafe conditions.

Program Services
Minor home repairs/modifications, wheelchair ramps, moving assistance, safety products, home repair services, sanitation and pest control, long-term housing, major cleanings and smoke detectors