The Office on Aging provides centralized access to diverse programs and individualized
services for older adults, dependent adults, and their families so they can preserve
Community Support, Outreach and Specialized Services
The purpose of the Community Support, Outreach and Specialized Services program
is to provide specialized services to older adults so they can improve their ability
to live and function in the community.
Prescriptions, food, health clinic services, utility and other subsidies, health
screenings, employment services, legal aid services, household budget management
assistance, volunteer services, support services, caregiver consultation & other
services, senior fitness centers, respiratory services, deaf/blind specialized services,
hearing/screening/aids, refugee support services, communication
interpretative services, intergenerational services
Customer Service Management
The purpose of the Customer Services Management program is to provide individualized
customer services to older adults and their families so they can access a trained
professional who can address their unmet needs.
Crisis intervention, information and referral, informal support counseling,
advocacy, client/family in-home assessments, monitoring services and customer status,
dispute/complaint resolution, caregiver consultation and other services (related
to caregiver support), and Housing Assistance.
Home and Community Based Care
The purpose of the Home and Community Based Care program is to provide needed services
to older adult Franklin County residents and their families, so they can preserve
their independence and experience an improved quality of life.
Home delivered meals, emergency response systems, medical transportation, adult
day health, personal care assistance, homemaking, respite, health maintenance supplies/equipment
(incontinence supplies, consumable medical/dental supplies, nutritional, and durable
The purpose of the Public Information program is to provide information, education,
health screenings, and consultation services to older adults and their families
so they can gain knowledge about access to resources and services.
Conferences and trainings, professional support services (for hospitals and nursing
homes), educational services, website, speaking engagements, presentations, information
handbooks and other publications, media relations, health fairs, para-professional
support services, vision fair, grief teleconference.
The purpose of the Safe Housing Program is to provide home modifications/repairs,
safety products and assistance to eligible Franklin County residents so they can
live in their homes free of barriers and unsafe conditions.
Minor home repairs/modifications, wheelchair ramps, moving assistance, safety products,
home repair services, sanitation and pest control, long-term housing, major cleanings
and smoke detectors
The purpose of the Protective Interventions Program is to provide investigations,
guardianships, protective court orders and other assistance to abused, neglected
and exploited adults so they can be protected from individuals or environments that
endanger their physical or emotional well-being.
Adult Protective Services investigations, service coordination,
advocacy, in-home assessments, nursing home placements, guardianships, conservatorships,
short-term placements, and protective court orders