The Franklin County Office on Aging Quality Improvement (QI) team works with service providers to ensure contract
compliance and quality service delivery for our residents enrolled in Senior Options.
QI is responsible for certifying provider agencies, providing technical assistance as needed, and monitoring service delivery in accordance with our
conditions of participation and service specifications. In addition, QI works with our service providers to resolve any resident complaints,
as well as formally recognize a worker’s exemplary performance.
Service Providers are established and qualified businesses who contract with the Franklin County Office on Aging. For more
information on becoming a Service Provider for the Senior Options Program:
Become a Provider
Providers who wish to be included in the bid process for future contracts should complete the Providers Form.
Have questions? Visit our Frequently Asked Questions page for answers to common questions.
Can’t find what you’re looking for? Reach out to our QI Team