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Frequently Asked Questions

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Senior Options Service Providers

  • You must demonstrate evidence of a two-year business history as a registered business in good standing with the Ohio Secretary of State, and be able to provide supporting documentation such as invoicing, tax records, etc.
  • You must demonstrate evidence of business insurance coverage for two consecutive years.
  • Because Senior Options only contracts with businesses, no independent providers are accepted.

See our Becoming a Service Provider page for information on this process.

Yes. Our services are funded through the Franklin County Senior Services Levy. A Senior Options provider shall only bill one payment source for a provided unit of service.
Senior Options bids the following three contracts:
  • Homecare: Adult day care, Personal Care, Respite, Emergency Response System, Home-Delivered Meals, Homemaker Services
  • Transportation: Medical, Expanded, and Escort Lift (ambulette) or non-lift
  • Central Order: Nutritional supplements, Incontinence products, Durable Medical Equipment (DME)
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Our rules and regulations are called Conditions of Participation (COPs) and Service Specifications (SSs). Conditions of Participation are the guidelines every Provider must meet in order to contract with FCSO. Service Specifications state the requirements for each individual service. You can download the current COPs and SSs on this website; however, the COPs and SSs are subject to change for each contract term.
The Franklin County Office on Aging determines the term for each individual contract. The length of each contract is fixed and noted in the terms and conditions of each Invitation to Bid packet.
The Franklin County Purchasing Department publishes a timeline in each Invitation to Bid (ITB).You will become a provider after you submit a successful bid and your contract is signed by the Franklin County Commissioners.
The names of our current providers and their rates can be obtained by contacting the Franklin County Purchasing Department at 614-525-3750.