Frequently Asked Questions
What are the minimum requirements to become a Senior Options provider?
- You must demonstrate evidence of a two-year business history as
a registered business in good standing with the Ohio Secretary of State, and be
able to provide supporting documentation such as invoicing, tax records, etc.
- You must demonstrate evidence of business insurance coverage for two consecutive
- Because Senior Options only contracts with businesses, no independent providers
Service Providers who do not meet these requirements are encouraged to consider
the CommunityCare Registry Program.
How do I become a provider with the Franklin County Senior Options Program?
Fill out the
Interested Providers Form. A Quality Improvement professional will review
your information and add your agency to our " Interested Providers List. ".
Upon initiation of an Invitation to Bid, we will give your contact information to the
Franklin County Purchasing department who will notify you via US mail when the contract is available for bid.
Can I become a provider with Senior Options and still have a contract with PASSPORT, Medicare/Medicaid, VA and private pay?
For what services does Senior Options contract?
Senior Options bids the following three contracts:
Adult day care, Personal Care, Respite, Emergency Response System, Home Delivered Meals, Homemaker Services
Medical Transportation; Lift (ambulette) or non-lift
- Central Order:
Nutritional supplements, Incontinence products, Durable Medical Equipment (DME)
How can I obtain a current set of the rules/regulations for the Senior Options contract?
Our rules and regulations are called Conditions of Participation (COPs) and Service
Specifications (SSs). Conditions of Participation are the guidelines every Provider
must meet in order to contract with FCSO. Service Specifications state the requirements
for each individual service. You can download the
current COPs and SSs
on this website; however, the COPs and SSs are subject to change
for each contract term.
What is the length of a contract term?
The Franklin County Office on Aging determines the term for each individual contract.
The length of each contract is fixed and noted in the terms and conditions of each
Invitation to Bid packet.
From point of application, how long will it take until I know that I am a provider?
How many providers are servicing clients in Senior Options?
Franklin County Office on Aging
280 East Broad St, Room 300
Columbus, Ohio 43215
Hours of Operation
Weekdays 8:00AM-5:00PM EST
Antonia Carroll, MA, LSW
Comments or Feedback?