County Home |
Smaller Font Meter Size 1 Size 2 Size 3 Size 4 Size 5 Size 6 Larger

Ensuring Quality for our Clients

The Franklin County Office on Aging Quality Improvement (QI) team works with service providers to ensure contract compliance and quality service delivery for Senior Options clients. QI is responsible for certifying provider agencies, providing technical assistance as needed, and monitoring service delivery in accordance with our conditions of participation and service specifications. In addition, QI works with our service providers to resolve customer complaints as well as formally recognize a worker’s exemplary performance.

Service Providers are established and qualified businesses who contract with the Franklin County Office on Aging. For more information on becoming a Service Provider for the Senior Options Program:

Interested Providers

Providers who wish to be included in the bid process for future contracts should complete the Interested Providers Form.